Ian Brown on X: "4) Bob, you gotta get a @twitter account. People on here are actually…"

Got a chance to talk to BART’s GM Bob Powers this morning about elevators, accessibility, and ADA gates.

Thanks for listening, Bob and Alicia!

As I mentioned:

1) BART should focus more on #a11y and less on fare-evasion suppression.

2) The elevator attendant program is amazing, as are the attendants/heroes themselves. It should be at every station!

Especially the 16th and 24th Mission stations! /cc: @BevanDufty

3) We need more than one ADA gate at each gate array to allow easy bi-directional traffic for bikes, strollers, and wheelchairs. #a11y

Ian Brown @igb

4) Bob, you gotta get a @twitter account. People on here are actually pretty nice. Most of the time.

6:09 PM · Jan 8, 2020 View on Twitter ↗

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But if you want to make BART better you need to be listening to rider feedback in real-time. Not just from a small sample of commuters.

5) I ♡ BART.